This Privacy Policy explains how DISEEC (“DISEEC,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, interact with our content, request a consultation, or use our services.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: privacy@diseec.com

Contact page: https://diseec.com/en/contact-us

Company/legal name (if different): DISEEC LTD

Scope

This Privacy Policy applies to personal information processed through:

Our website and related pages (including “Resources,” “Studio,” “Company,” and “Services” sections)

Contact forms, consultation bookings, and inquiries

Marketing communications (where permitted by law)

Client onboarding and service delivery communications

Events, demos, and other interactions you choose to have with us online

This Privacy Policy does not cover third-party websites or services that you may access through links on our site. Those third parties have their own privacy practices.

Information we collect

We may collect the following categories of information depending on how you interact with us:

A) Information you provide directly

Contact details (such as name, email address, phone number, company name, job title)

Inquiry details (such as your message, project description, requirements, budget range, timelines)

Consultation or meeting information (such as preferred time, notes you share, and follow-up requests)

Billing and contract information (if you become a client), which may include business address and payment-related details processed through a payment provider (we generally do not store full payment card details on our servers)

B) Information collected automatically

When you visit our site, certain information may be collected automatically:

Device information (device type, operating system)

Browser information (browser type, language settings)

Usage data (pages viewed, time on page, referring/exit pages, clicks and interactions)

Approximate location (derived from IP address)

Log data (IP address, date/time stamps, error logs)

C) Cookies and similar technologies

We may use cookies, pixels, and similar technologies to:

Remember preferences

Measure site performance and usage

Improve content and user experience

Support marketing/advertising where applicable

You can control cookies through your browser settings and, where available, our cookie preferences controls.

D) Information from third parties

We may receive information from third-party providers (such as scheduling tools, analytics providers, marketing platforms, or social media platforms) in accordance with their settings and privacy practices. This may include aggregated analytics or campaign performance data.

How we use your information

We use personal information for purposes including:

Responding to inquiries, messages, and consultation requests

Providing and improving our services (AI solutions, application development, design, marketing, strategy & advisory)

Operating and maintaining our website, including troubleshooting, monitoring, and security

Personalizing content and improving user experience

Communicating with you about updates, proposals, contracts, invoices, and support

Sending marketing communications (only where permitted and with opt-out options)

Measuring marketing and site performance, understanding which content is useful

Complying with legal obligations and enforcing our agreements

Legal bases for processing (EEA/UK and similar jurisdictions)

Where required by law (such as under GDPR), we rely on one or more legal bases to process personal data, including:

Consent (for example, certain marketing communications or optional cookies)

Contract (to provide services you request or to take steps before entering into a contract)

Legitimate interests (to operate, secure, and improve our business and website, and to respond to inquiries)

Legal obligation (to comply with applicable laws and regulations)

How we share your information

We may share personal information in the following circumstances:

A) Service providers

We may share information with trusted vendors that help us operate our business, such as:

Website hosting and infrastructure providers

Analytics and performance tools

Scheduling/booking tools

CRM, email, and communications tools

Payment processors (for client transactions)

Security and monitoring vendors

These providers are authorized to process personal information only as needed to provide services to us and are expected to protect it.

B) Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business, information may be transferred as part of that transaction, subject to applicable law.

C) Legal and safety requirements

We may disclose information if required to do so by law, court order, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of DISEEC, our users, clients, or others.

D) With your direction

We may share information with third parties when you ask us to, authorize us to, or when it is necessary to deliver services you request (for example, collaborating with your chosen platforms).

International data transfers

If you access our website from outside the country where our servers or service providers are located, your information may be transferred across borders. Where required, we use safeguards intended to protect your information (such as contractual protections) in accordance with applicable law.

Data retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including:

To respond to and manage inquiries

To maintain business records

To comply with legal, tax, and accounting obligations

To enforce agreements and resolve disputes

Retention periods vary depending on the type of information and the context in which it was collected.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

Your rights and choices

Depending on your location, you may have rights regarding your personal information, such as:

Access: request a copy of the personal data we hold about you

Correction: request corrections to inaccurate or incomplete data

Deletion: request deletion of certain personal data

Objection: object to certain processing, including direct marketing

Restriction: request limits on processing

Portability: request a portable copy of your data (where applicable)

Withdraw consent: where we rely on consent, you may withdraw it at any time

To exercise these rights, contact us at support@diseec.com. We may need to verify your identity before fulfilling certain requests.

Marketing preferences:

You can opt out of marketing emails at any time by using the unsubscribe link included in those emails or by contacting us.

Cookies:

You can adjust cookie settings in your browser and, where available, through our cookie preference tools.

Children’s privacy

Our website and services are not directed to children under the age of 13 (or a higher age threshold where required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take steps to delete it where appropriate.

AI and client content

DISEEC may build, integrate, or support AI features for clients. How client data is used in those projects is governed by client contracts and project-specific documentation.

We do not use client confidential information to train public models unless explicitly agreed in writing.

For demos, troubleshooting, or support, we may process limited data as needed to deliver the requested service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. If changes are material, we may provide additional notice as required by law.

Contact

For privacy questions or requests:

Email: privacy@diseec.com

Contact page: https://diseec.com/en/contact-us